Cash Out to Your Own Wallet
Cash-out runs the other way, and the rule is short: it goes back to the wallet you paid in with. Open the withdraw screen, choose bKash, Nagad or Rocket, type the taka amount and submit. Before the request leaves us we check that the name on the wallet matches the name on your account. That one check is what keeps someone else's
number away from your balance. If the two don't line up, we ask for a fresh document instead of quietly approving it. Every request shows a status line in your history, so nothing sits in a queue you can't see.
- Pick the payout route — Open withdraw and choose the wallet you paid in with — bKash, Nagad, Rocket, Upay or bank transfer. A different number is held for a name check.
- Type the taka amount — Enter what you want to take out. Your available balance sits on the same screen, so you can see what's left before you submit.
- Match the account name — The wallet must be registered in your own name. When the two names line up, the request moves without a follow-up message from us.
- Follow the status line — Each request shows pending while we verify, then paid once your wallet confirms. Open the history any time to see where it stands.