Reference

Your Account Data, Explained Simply

One account, one clear record: this policy sets out what we store when you sign in, what your bKash, Nagad or Rocket payment reference looks like on our side, and how to ask for a copy or a correction.

Account and wallet recordsWallet refs from bKash, Nagad, RocketOTP device checksCopy and correction requests

See the lobby Read FAQ

Wallet Data: bKash, Nagad, Rocket

wz2game Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Open an account and we hold a short list of things: your name, your mobile number, your date of birth so we can confirm you meet the age rule where you live, the device and browser you sign in from, and the reference numbers your wallet

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hands back when you send money. That is the spine of it. We never ask for your bKash, Nagad or Rocket PIN and we never see it, because you confirm the payment inside your own wallet app and all we receive is the confirmation. Those records
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run the account wallet day to day: matching a recharge to your balance, checking a cash out against the name on the wallet, and spotting a login that looks like someone else using your details. Fraud checks and local record-keeping duties are the other reason we
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keep them. Chat messages you send support stay attached to your account, so the next agent reads the thread instead of making you repeat yourself. Where the law in your country asks for something different from this page, that law leads, and access depends on your
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local law and eligible regions. If you move somewhere we cannot serve, we may close the account and hold only what we are required to keep. Records stay while your account is open, then for the retention period local rules set after it closes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW DATA IS KEPT

Cookies and Sign-Ins at wz2game

Two things happen each time you sign in: we check the device and we log the session. A new phone triggers an OTP to your registered number before the account opens, and the older session sits in your settings so you can end it yourself. Cookies do the smaller jobs. They hold your signed-in state between pages and remember which lobby tab you left open, and clearing them simply signs you out.

Device and login records

Every sign-in stores the device type, browser and a rough network location. When a session looks unfamiliar we send a fresh OTP to your number instead of letting it through quietly.

Cookies and session memory

Cookies carry your login state and your last lobby tab. Wiping them in the browser signs you out and resets those preferences, and it has no effect on your wallet or balance.

Records kept after closure

Account and transaction records are held while the account is open, then for the period local rules require. Data no longer needed for that duty is deleted rather than parked on a server.

Copy, correction, deletion

Ask for a copy of your file, a fix to a wrong name or mobile number, or deletion of what we are not obliged to hold. We confirm who you are first, then answer in writing.

REACH A HUMAN

Asking Us About Your Data

You do not need a form to ask what we hold about you. Message us from the chat tab inside your signed-in account and the agent already has your account ID, your recent wallet activity and any earlier threads in front of them, so nothing has to be pasted twice. Anything formal, such as a copy request or a correction to a wrong number, gets a written reply by email to the address saved on your profile.

Questions About Your Data, Answered

These are the ones that land in our chat again and again, so the short answers live here. If yours is not on the list, send it through the chat tab and a person reads it rather than a script. Anything about your data gets a written reply, and that reply stays on your account so you still have it weeks later.

Your name, mobile number, date of birth and the device you sign in from, plus the reference numbers your wallet sends. Your bKash, Nagad or Rocket PIN is never stored at any stage.

Only where it is needed to run the account: wallet confirmation of a payment, fraud checks, and any report a local authority is legally entitled to ask for. We do not sell your data.

Yes. Ask from the chat tab in your signed-in account or email us from the address on your profile. We verify it is you, then send the copy in writing.

Transaction and account records stay for the retention period local rules set, then what we no longer need is deleted. You can ask us which records still apply to you.

The rules of the region you are in apply, and access depends on your local law and eligible regions. If we cannot serve that region we may close the account, keeping only what we must hold.

Request closure from inside the account. We delete what we are not obliged to keep and tell you in writing which records remain on file and for how long.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountwz2game Login Appwz2game App

Your Account Data, Explained Simply

Cookies and Sign-Ins at wz2game

Device and login records

Cookies and session memory

Records kept after closure

Copy, correction, deletion

Asking Us About Your Data

Questions About Your Data, Answered

01 What details does wz2game keep when I open an account?

02 Do you pass my details to outside companies?

03 Can I get a copy of what you hold about me?

04 How long do you keep records after I close my account?

05 What happens to my data if I move to another country?

06 Can I close my account and have the data removed?

Privacy Policy

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